Frequently Asked Questions

We are located in Eugene, Oregon. We serve the local area for convenient access to our specialized ostomy care services and supplies.

Yes, we offer delivery services to Eugene & Springfield—Mon/Wed/Fri to ensure that customers receive their ostomy supplies safely and conveniently at home. This is especially beneficial for those who may have mobility challenges or prefer not to visit our location in person. We also ship nationwide!

We are open Monday through Friday from 9:00 AM to 5:00 PM. These hours are designed to accommodate both patients’ schedules and healthcare provider coordination during the standard business week.

No, we do not require appointments. We are always here to assit with delivery or curb-side pickup, sizing & ordering guideance, insurance billing, product availability, and more! 

We specialize in comprehensive ostomy supply services. This includes providing a wide range of ostomy products tailored to individual needs, expert consultations to help patients select the right supplies, professional fittings to ensure comfort and security, and ongoing education to support effective self-care.

 We work closely with healthcare professionals to support post-surgical care and long-term ostomy management, aiming to improve quality of life for their clients.