Customer Reviews for King Ostomy Healthcare Inc.

At King Ostomy Healthcare Inc., we don’t just supply medical equipment — we provide support, solutions, and peace of mind. Every person who walks through our doors or calls our store becomes part of the care we deeply value. With over 40 years of experience serving the Eugene and Springfield, OR community and beyond, we’re proud to share what our customers have to say.

Here’s What Our Satisfied Customers Are Saying

★★★★★ Donna (3/5/2025)

“My spouse stopped in to get some medical items that I was in need of. The woman who assisted him looked up information for him, gave him a sample, and was extremely helpful. He went to Shaw first, and they were rude; he clearly bothered them by showing up.”

★★★★★ Jordan M (1/4/2025)

“Fantastic customer service. You can tell they truly care about their customers.”

★★★★★ Jake Mc C (11/21/2024)

“I just called today to ask some questions about compression stockings, after hitting dead ends with other suppliers. Ashley understood our unique situation and was willing to do the work to get me the answers I needed. Whether or not we buy from them, I wanted to leave a 5-star review for the excellence of service. Thank you for being a breath of fresh air in today’s world!”

Reply from the business: Thank you so much for your great review! Hopefully we will be able to help you!

★★★★★ Judy M (2/20/2024)

“This company is so caring. I can’t express enough how nice it was to go into their store and feel that it’s about helping people, not just money. Thank you all for being so wonderful.”

★★★★★ Craig C (7/9/2022)

“We were visiting from Washington and forgot my husband's feeding tube. Lori went above and beyond — calling suppliers, checking inventory, and helping us jerry-rig a solution. She saved our weekend. Lori, you made a difference!”

Reply from the business: Thank you again, Craig. I remember the situation and am so glad we could help!

★★★★★ Pamela Dawn L (4/22/2024)

“I’ve always had a great experience with King Medical and all their staff. You can get most of your medical needs in one spot, which is nice 🙂.”

Reply from the business: Thank you, Pam! We'll continue doing our best to fill any gaps!

★★★★★ Susan O C (2/11/2018)

“We came in for compression stockings for my mom, and the staff treated her with so much dignity and respect. She was intimidated and embarrassed — but the kindness and knowledge of your team made all the difference. Her swelling improved by the next day.”

★★★★★ Joyce M (4/14/2019)

“I waited over a month with another supplier and never got my walker. King’s processed my order and called within hours. I’ve worked in the DME industry — King’s is a cut above the rest.”

★★★★★ Christina P (4/15/2022)

“Wow, what a great experience. Such helpful staff, and they had everything I needed. Good parking too. Highly recommend!”

★★★★★ Kaysie K (2/15/2021)

“Laurie and Makayla helped me find a perfect knee brace. They were patient, kind, and had a great selection. Highly professional and caring.”

★★★★★ John K (11/14/2018)

“We’ve been ordering from King Medical for years. Even though I’ve never met them in person, I know them by name. They’re always kind and very helpful. Highly recommend!”

Reply from the business: Thank you for the great review, John! We're happy to help.